About the Organization:
The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit www.thearcofpgc.org.
Position Summary:
The Arc is seeking for a full-time Program Manager oversees all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.
Key Competencies:
- Advocacy: Support individuals in expressing their goals, choices, and rights.
- Communication: Actively listen and collaborate with individuals, families, and community partners.
- Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.
Key Responsibilities:
Individual Support & Planning:
- Coordinate medical appointments and behavior support plans.
- Lead person-centered planning and promote self-advocacy.
Financial Management:
- Develop and manage budgets; oversee expenditures and financial records.
- Ensure cost-effective operations and proper documentation.
Community Integration:
- Promote frequent community outings and use of local resources.
- Engage families and natural supports in activity planning.
Home Quality & Safety:
- Ensure homes meet safety, licensing, and maintenance standards.
- Address site needs and provide emergency shift coverage.
Communication & Documentation:
- Maintain respectful communication with families, professionals, and staff.
- Participate in and document meetings; facilitate inter-agency communication.
Health Monitoring:
- Oversee individuals’ health needs, medical services, and hygiene support.
Professionalism & Leadership:
- Model positive behavior, maintain confidentiality, and solve problems creatively.
Supervision:
- Hire, train, and manage support staff; provide ongoing feedback and team leadership.
Note: Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.
You Are Our Ideal Candidate If You:
- Strong interpersonal skills.
- Customer service-oriented.
- Excellent computer skills.
- Minimum high school diploma.
- 2 years of supervisory experience working with people with disabilities.
- Must have knowledge of community resources available in Prince George’s County.
- Strong organizational skills.
- Demonstrate an intensive understanding of the agency’s vision in terms of the importance of recognizing and honoring the individuals’ preferences and choices.
Total Rewards:
The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more!